Privacy

This Privacy Policy applies to all the publicly accessible pages on the TCorp website.

Collecting personal information

When you visit this website or download information from it, our Internet Service Provider (ISP) makes a record of your visit and records the following information: your domain name if applicable, the date and time of your visit to the website, the pages you accessed and documents downloaded. This information is only used for statistical and website development purposes.

If you send a query through this website, we will collect the personal information you send to respond to a query or request that you may make.

How we use and disclose your information

We take reasonable steps to protect any personal information we may collect from misuse, loss, unauthorised access or change.

The personal information we collect is only used for the purposes for which it is collected. We will not use or disclose any personal information for any purpose without your consent. If we do, it will only be disclosed to someone else as required by law.

Access and accuracy

If you wish to have access to or amend any information that we hold about you please contact us via our online contact form or on 02 9325 9325 or by writing to us at Governor Phillip Tower, Level 22, 1 Farrer Place Sydney NSW 2000.

We will have to verify your identity before meeting your requests, which we will process in a reasonable time.

Feedback

Feedback facilities on the TCorp site allows users to provide input into the future development of the site and to comment on the provision of service by TCorp. The provision of personal details on feedback is optional.

Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.

TCorp may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.

Security

The internet is not a secure environment. If you send us any information, including your email address, it is sent at your own risk.

Policy Updates

Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.

Complaints

If you think that your privacy has been interfered with due to a breach of our obligations in relation to your privacy, then you can complain directly to the Privacy Officer. If you are not satisfied with our response, we will advise you on your options for further proceeding with your complaint.

Further information

Please free to contact us if you have any questions or comments.